Nearly two-thirds of Uber customers don’t tip their drivers, study says
Only 1 percent of Uber customers always tip, while nearly 60 percent never do, according to a new study from the National Bureau of Economic Research (NBER). The average tip is 50 cents a ride, but for those who do tip, the average is more like $3. Men are more likely to tip than women, but female drivers get tipped more than male ones.
Tipping has long been a source of fierce debate, especially as it relates to ride-hailing companies like Uber. For years, the company rejected efforts to add a tipping option to its app, arguing it would overly complicate the seamlessness of the experience. But Uber eventually caved and now drivers earn hundreds of millions of dollars in tips every year. The NBER study on tipping with Uber is sure to...