Travel blogger documents his near-death crash in Thailand

I enjoy Lithuanian travel vlogger Jacob Laukaitis' YouTube videos. He travels around the world and makes videos like this one about the ruins of Hampi, India, which was once the second most populous city in the world: https://youtu.be/dZy8T0ZYkDs

And this one of Khari Baoli in New Delhi, the largest spics market in Asia: https://youtu.be/Ze0lmU01eD4

Recently, Jacob was hit by a drunk driver in Thailand and broke several bones in his face. His medical insurance company refused to pay the bill until it started getting negative publicity on social media, after which it agreed to pay the $10,000 bill. Lucky for Jacob he has a lot of social media followers to help him out. Jacob said he's heard from other people insured by the same company who have been denied medical coverage.

I'd be interested in learning from readers about the travel insurance companies they use, and whether they've had positive experiences. I've used TravelGuard (AIG) a couple of times, but have not needed compensation for anything, so I can't vouch for it.