Новости за 17.04.2020

The pandemic has underscored the need for contact center resiliency to be part of the business continuity planning.

Four airlines made the top 10: Online – Alaska Airlines (#4); Offline: American Airlines (#5), United (#7) and Spirit Airlines (#9).

The new airline members include: Aircompany Armenia, Air Mediterranean, Cyprus Airways, Ellinair, Georgian Airways, Orange2Fly, Sevenair, Stobart Air and West Atlantic.

MATA urge this is the time for all stakeholders in the travel industry to work together to uphold the industry, as we are now experiencing the biggest crisis in tourism history.

The “Western Silk Road Experience” online course offers tourist guides the opportunity to explore a new guiding theme and add to existing tours.

New Pulse Report will help industry anticipate and plan for recovery.

Courses will be allocated on a first-come-first-served basis for 5,000 online training opportunities. Applications must be received before 27 April 2020.

The bi-lingual English and German social media campaign enables cities, venues, hotels and other meeting and event suppliers to share updates, news and new initiatives on Twitter and Instagram, with a focus on offers for the second half of 2020 and for 2021.

Domodedovo was the first in Russian to introduce mobile boarding passes for both domestic and international passengers. Approximately 50 thousand air travelers per month go through security and board their flights without a printed boarding pass.

The pension scheme is a defined contributory plan supported by legislation and will require mandatory contributions by workers and employers.

Over six in 10 canceled plans due to pandemic.

Aggregate data for the Top 25 Markets showed steeper declines across the metrics: occupancy (-75.1% to 19.6%), ADR (-51.7% to US$81.58) and RevPAR (-88.0% to US$16.01).