Lanny Davis: United Airlines response a ‘textbook case’ of wrong reaction
What do United Airlines, White House Press Secretary Sean Spicer and Fox News host Bill O’Reilly have in common? They all bungled responses to public relations crises this week, says Lanny Davis, a lawyer and crisis management specialist. Speaking with CNN’s Michael Smerconish on Saturday, Davis said United Airlines’ response to a viral video of […]