Feds Warn Airlines Once Again To Offer Customers Refunds
![An airline arrival and departure board shows several canceled flights last month at the Tampa International Airport in Florida.](https://media.npr.org/assets/img/2020/05/12/airfares_wide-34d6aab0d7870504cfab2b7debef7172cc1804e8.jpg?s=600)
The Department of Transportation received some 25,000 consumer complaints in March and April, up from about 1,500 a month. DOT will also allow airlines to stop serving some cities with little demand.
(Image credit: Chris O'Meara/AP)
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