Bots are quickly infiltrating our personal lives and are now beginning to make their way into the enterprise. Inherently more complex than Siri reading you the weather or performing a Google search on IMDB, the enterprise can be a tough nut for bot tech to crack. It has taken some time for technologists to identify the best places to start looking to bot assistance or intervention within the enterprise. The good news is that there are several enterprise tasks that are ripe for bot intervention, and fortunately for end-users they are some of the most painful employee responsibilities within large organizations. Unit4 Chief Architect, Claus Jepsen, details where bots can be most handy.
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