North Face send customer private helicopter after she complained about waterproof jacket
![North Face send customer private helicopter after she complained about waterproof jacket](https://static.independent.co.uk/2023/11/30/17/lCWBKFkk-720.jpg?width=1200&auto=webp)
The North Face flew a customer to the top of a mountain in a private helicopter to deliver a new jacket to her after she complained about the quality of her waterproof coat.