IDG Contributor Network: #WirelessSucks: Where do we go from here?
“The Wi-Fi doesn’t work.” After speaking to hundreds of customers of all sizes, this is consistently one of the top help desk complaints that I hear. Not surprisingly, this creates a common perception about wireless that is unflattering to say the least.
Some of the time, this is a fair complaint. Wireless is a pervasive technology, and it is difficult to deliver a consistent and reliable experience across the exploding stream of different devices and device types.
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Other times, however, the Wi-Fi network is just getting a bad rap. It is guilty by association—i.e an easy target for people to blame when other issues might be at play. In fact, all of the following issues could impact network connectivity, casting a pall over the wireless experience:
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